Hotel Policy

Check In: 2:00 p.m.
Check Out: 12:00 p.m.

Credit Cards Accepted:
Visa and MasterCard.

Cancellation Policy:
During low season minimum 24 hours prior to arrival date to avoid fee charges.

During high season minimum 96 hours prior to arrival date to avoid fee charges.

No Show Policy:
No shows have a one night fee charge.

Extra person Policy:
Up to 4 people are admitted in the room regarding adults and minors, no individual beds are not available.

Kids Policy:
Minors under 10 years old stay in for free, sharing room with parents, maximum two per room.

Pets Policy:
No pets allowed.

Oversold Policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from UNIVISIT, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.